Sample accessibility report · Suspence Digital

Free accessibility check · Sample report

Maple Run Township website

This is the report you receive from our free accessibility check: what fails WCAG 2.1 AA, why it matters to residents, and what it would take to fix.

This is a sample. Maple Run Township is fictional. The issues below are the kinds we look for on township websites, so you can see exactly what the free check covers before you ask for one.
12 pagesHome, meetings, permits, news and contact pages checked
8 PDFsRecent agendas, minutes and forms checked
WCAG 2.1 AAThe standard in the ADA Title II rule
April 26, 2028Deadline for governments under 50,000

Summary

3CriticalBlocks some residents completely
4SeriousMakes a task very hard for some residents
3ModerateCauses confusion or extra effort

What we found

  1. CriticalWCAG 1.3.1 · 4.1.2

    Meeting agendas and minutes are scanned images

    Where
    All 6 agenda and minutes PDFs from the last three months
    Who it affects
    Residents who use screen readers hear nothing, and residents who zoom in get blurry text.
    Fix
    Post agendas as tagged PDFs exported from Word, or as web pages. Remediate the existing files.
    Effort
    About 30 minutes per document
  2. CriticalWCAG 2.1.1

    The "Pay a bill" menu can't be opened with a keyboard

    Where
    Main menu on every page
    Who it affects
    Residents who can't use a mouse can't reach bill pay, permits or the forms page.
    Fix
    Rebuild the menu so it opens with Enter and closes with Escape.
    Effort
    2–3 hours, one fix covers every page
  3. CriticalWCAG 1.3.1 · 3.3.2

    The report-a-problem form has no field labels

    Where
    Contact and report-a-problem pages
    Who it affects
    Screen readers announce "edit text" for every field, so residents can't tell what to type where.
    Fix
    Add a visible label to each field and an error message that says what to correct.
    Effort
    1 hour
  4. SeriousWCAG 1.4.3

    Light gray text fails color contrast

    Where
    Footer, news dates and the office hours box
    Who it affects
    Older residents and anyone reading on a phone outdoors.
    Fix
    Darken the text color in the site's style sheet from a 2.9:1 to at least a 4.5:1 contrast ratio.
    Effort
    30 minutes
  5. SeriousWCAG 1.1.1

    Photos and the road closure map have no text alternative

    Where
    14 images, including the leaf collection map
    Who it affects
    Residents who are blind miss which streets are affected.
    Fix
    Add short descriptions, and list the affected streets as text under the map.
    Effort
    1 hour
  6. SeriousWCAG 1.4.10

    Pages scroll sideways on phones

    Where
    Meetings calendar and fee schedule table
    Who it affects
    Most residents, since most visits come from phones.
    Fix
    Make the calendar and tables fit narrow screens.
    Effort
    2 hours
  7. SeriousWCAG 2.4.7

    No visible focus outline

    Where
    Every page
    Who it affects
    Keyboard users can't see where they are on the page.
    Fix
    Restore a clear focus outline in the style sheet.
    Effort
    15 minutes
  8. ModerateWCAG 2.4.4

    Links say "Click here"

    Where
    9 links across the news and permits pages
    Who it affects
    Screen reader users who browse a list of links can't tell them apart.
    Fix
    Rewrite link text to say where it goes, like "Building permit application".
    Effort
    30 minutes
  9. ModerateWCAG 1.3.1 · 2.4.6

    Headings are bold text, not real headings

    Where
    Home, meetings and permits pages
    Who it affects
    Screen reader users can't jump between sections.
    Fix
    Mark section titles as headings in the editor.
    Effort
    45 minutes
  10. ModerateWCAG 3.1.1

    The page language isn't set

    Where
    Every page
    Who it affects
    Screen readers may read English with the wrong pronunciation.
    Fix
    Set the page language to English in the site template.
    Effort
    5 minutes

What already works

  • Page titles are unique and descriptive
  • The site works at 200% zoom on a desktop
  • Videos from board meetings have captions
  • Phone numbers and addresses are text, not images
  • No content flashes or auto-plays with sound
  • The site uses a secure (https) connection

What it would take

About 3 to 4 weeks with the ADA Deadline Package

Every issue above is fixable on Maple Run's current site, without a rebuild. A real report ends with a fixed quote for your site, and there is no obligation to hire us.

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